Network Support Services

Teknologi focuses on the discovery and implementation technologies most likely to positively impact the goals and needs of our clients. We provide a variety of “value added” services including:

• Assessment of the technology,

• Development of critical path management strategies,

• Long and Short-term plans to accomplish technical goals,

• Introduction to potential COTS or custom solutions,

• Exploration of financial and organizational impact.

We have vendor-trained experts who can properly integrate your networks, servers, printers, faxes, PCs, workstations, etc.  Out experience included:

• Virtualization.

• Exchange, Active Directory, Windows Server.

• LAN/WAN.

Our network support division includes MSCEs, CNEs, CCNAs and many other certifications and qualifications.

Help Desk

We offer off and on-site help desk for level one and level two support needs.  For some clients, we are an overflow for busy engineers, for others we are the primary help desk.

Network Configuration

Firewalls, Routers, Layer 2 and 3 switches, SNMP - our engineering staff can do it all.  We plan and implement networks and also troubleshoot and expand network capacity.  We are conversant and certified in many vendors’ products including Cisco, Sonicwall, Juniper, Firebox, and Nortel.

Desktop Support

Windows desktops, Citrix and Terminal Services environments are supported by our multi-platform experienced team. 

 

 

Server Management

Teknologi works with Linux, Windows, OS X and OS/400 server operating systems as well as embedded products.  Our engineers are experts in server set up, desktop preparation and integration with existing Forests or Active Directory Trees.

Custom Development and Website Creation

To be successful on today’s internet, companies need more than a “pretty face”, but one never gets a second chance to make a first impression on potential customers. When you look at a website for the first time, consider the image it gives you regarding the company or organization?

At Teknologi, we will work with you to not only create an image that fits your business and captures the visitor’s attention, but we will work with you to continuously grow and maximize your website’s potential.   We will insure that your website addresses critical criteria such as:

• Projecting a professional image

• Offering informative content

• Offering SEO effective content

• Including user-friendly navigation

• Incorporating fast-loading graphics

• Planning for the future (scalability, integration, etc.)

A well-designed website can be a great asset to your company by providing insight into who you are and the services you offer. Grow your business by creating your own unique global presence on the web!

Intranets, Web Applications and Custom Projects

The power of the internet does not stop at a website or shopping cart We have years of experience working with clients on analyzing their business processes, designing and implementing solutions to improve communication, data integrity and productivity.

• Packaged software conformed to your needs.

• Microsoft .Net development (ASP.Net, VB.Net, C#, and more).

• Open source development (PHP, AJAX)

• Database design (mySQL, SQL Server, DB2, FoxPro, MS Access)

• Business Intelligence and data warehouse.

• Enterprise architecture & reporting.

We are GSA Section 508 compliant and follow strict SDLC (software development life cycle) methodologies for all of our Web products.

Relevant development experience includes projects such as:

• Web-Based Software Design

• Windows-Based Software Development

• Database Design\Management

• Creation of Intranets\Extranets (both custom and on Microsoft SharePoint platforms)

• System-wide Commercial Software Rollouts

• Long\Short term Software Support and Maintenance

Consulting

Teknologi will help you align your IT goals with your business goals and secure your data and networks. We provide innovative IT solutions and consulting services to solve a diversity of mission and business problems. Our experts, representing a wide range of technical disciplines, leverage industry-leading practices in program and project management that have supported a broad list of clients. ISACA/COBIT/HIPPA certified consultants.

Additionally, we have provided GIS talent to transportation clients. We have experience in three-dimensional computer modeling, visualization, shadow and solar studies.

Fraud Vulnerability and Best Practices: Teknologi has been involved in assessing the risk for fraud in unemployment insurance claims and actively participated in establishing the benchmarks for identifying where and how it might be most prevalent.

 

Fraud Risk Assessment: Secure anonymous feedback from employees and management utilizing a series of questions covering awareness of policies and communication, organizational culture and code of conduct, raising a concern about fraud and misconduct, fraud risk management assessment, conflicts of interest and areas of improvement. This results in the identification of key issues, practical recommendations and suggested steps.

Security

Firewall/Network Audits (CISM, CISSP, GLSC, Top Secret).  Teknologi is experienced in large, complex security-technology projects, but we are lean and agile enough to offer affordable pricing and terms for various sized firms.  We will act as your consultant and your partner, in every project.

Teknologi works with clients to develop creative approaches to complex security matters. We combine computer forensics, data analysis, malware analysis, surveillance, fraud, and crisis experience to help our clients make sound and informed that fulfill every organization's needs in the ever-changing field of hardware and software technology.  We have experience in:

• Computer and network intrusions

• Security risk management

• Security and network forensics

• Assessments

• Privacy breaches

• Identity, intellectual property, and data theft

• Insider threats

• Anti-piracy

We provide insight and advice to clients concerning tradeoffs and opportunities available for making prudent investments in technology to meet the demands of their customers and constituents. 

Strategic IT planning

Leveraging capabilities in service-oriented architecture, we help clients maximize the value of their technical investments through the design, development, and deployment of flexible, agile, and adaptable architectural blueprints and transitional plans.

Business Process Re-engineering / DATA Management

Our business process consultants have more than 125 years of collective experience.  We provide staff augmentation, outsourced management, IT audits, and second opinions on best practices for an existing or planned IT initiative. 

 We have worked with Fortune 500s as well as medium and small sized operations.  We have ISACA members on staff and COBIT-experienced consultants.  We also provide HIPPA-compliant services for IT operations, software development, and audits.

The best way to manage data, and eventually get the insights needed to make data-driven decisions, is to begin with a business question and acquire the data that is needed to answer that question. Companies must collect vast amounts of information from various sources and then utilize best practices while going through the process of storing and managing the data, cleaning and mining the data, and then analyzing and visualizing the data in order to inform their business decisions.

 

It’s important to keep in mind that data management best practices result in better analytics. By correctly managing and preparing the data for analytics, companies optimize their Big Data.

PROGRAM/Project Management (PMO)

Teknologi’s highly experienced professionals have the extensive project and program management experience required to effectively lead programs of all sizes and complexities.

Our Program Managers are trained to interact with everyone from senior management the “in-the-field” staff to achieve success for your program as well as provide constructive and objective recommendations on ways to improve your project management approach. Our Program Managers can also support your strategic initiatives including RFP planning and development, staff management, acquisition and vendor management.

(Web | Desktop | Mobile | iPhone)

 

1. Databases

a. MySQL

b. MS SQL

c. MS SQL CE

d. MS Access

2. Languages

a. PHP

b. Objective-C (iPhone)

c. ASP.NET (including…)

i. MS Sharepoint Development

ii. Crystal Reporting

d. C#.NET, C++

e. Visual Basic

f. Flash

g. Front-end: HTML5, CSS, and JAVA/JAVASCRIPT

h. Backend: PYTHON, RUBY, XCODE

i. Latest: Go, Julia, Swift, Elixir, Rust, Erlang, Scala, Haskell, Clojure, Lua, Perl, ios, Hack & Dart.

3. Application Types

a. eCommerce

b. Work Order Systems

c. Job Boards

d. News Aggregators

e. Timekeeping Systems

f. Utility Billing

g. QuickBooks Integration

h. Mobile Apps

4. Other Components

a. SQL Reporting Services

b. ABDpdf

c. Winnovative PDF

d. Telerik Editor

e. Wordpress

f. QuickBooks ODBC Driver

g. ABBYY FormReader

 

 

FEDERAL (DoD) EXPERIENCE

NAVWAR-SPECIFIC

(NAVY ENTERPRISE SERVICE DESK (NESD) / NAVY ENTERPRISE DATA CENTER (NEDC)

 

 

Teknologi has talent on staff with considerable experience in managing the NOLA’s Enterprise Service Desk and Data Center (2015-2017). These programs were funded through PMW 240 and Navy Working Capital.

 

This experience entails managing all tiered services (Technical Administration and Configuration Management Support) for the following programs and projects managed or supported at SSC Atlantic’s NOLA office:

 

• CNRF N33 Travel

• NETRC

• GCSS-MC

• SSC LANT RDT&E 5.0

• SSC LANT RDT&E 8.0

• NOLA Telephony

• Base Ops

• NEDC

• NEDC Millington

• ECP

• MSC (Military Sealift Command)

• Marine ESR IPT Support

• AWS (Amazon Web Services/CSI)

• ADE (Business Objects

• JCIS

• DCAO

• RMI

• NJIS

• AIM

• CAIRS

• CETARS

• DOD VES

• ETRMS

• Fast Data

• Lean BPM

• LAS

• MRRS-USN

• MRRS-USMC

• MRRS-USCG

• My Education

• NEAS

• NETPDTC (NKO/ILE)

• NETFOCUS

• NIGHTS

• OPEN

• NPC Travel

• NPC Help Desk

• VOLED (Navy Voluntary Education)

 

 

SAAS (Software-As-A-Service): Provided the following customers with Remedy ITSM (all associated modules):

 

• NTCSS

• NRWS

• CNRFC Pay

• CRANE

• ACE

• CNATRA

• MUOS

• KMI

• IPL

• CHS C4I

• MRAPS C4I

• JMS

• SSC LANT Remedy

• SSC LANT Telephony

 

SAAS Headquarters Support:

 

• PAC C4I Remedy

• HQ Remedy

• SCRAT Remedy

• SIPR Remedy

• SPAWAR Remedy ITSM Platform

 

Managed 155+ FTEs in NOLA, Charleston and Norfolk. The Navy Enterprise Data Center comprised Operators, SYSADMINs & NETSEC.